At Astro West, we take great care with every order. Our team processes and prepares shipments within 1 business day, ensuring each piece receives the attention it deserves. Orders placed after business hours, on weekends, or on holidays will begin processing the very next business day.

FREE SHIPPING on all orders over $100 (U.S.)!

International shipping rates are calculated automatically at checkout based on your location, package weight, and the carrier’s real‑time pricing. All international orders ship with tracking, and any applicable duties, taxes, or import fees are the responsibility of the recipient. Delivery times vary by destination and carrier.

Expert Packaging & Full Insurance
Every item we ship—whether a delicate mineral, a rare fossil, or a high‑value meteorite—is professionally packaged by our in‑house specialists. We use industry‑standard materials and custom protection to safeguard your piece in transit. Additionally, all packages are fully insured, giving you complete peace of mind from the moment your order leaves our gallery to the moment it arrives at your door.

Express Shipping: Expedited shipping options are an available option during our online checkout at the customers choice to pay.

If you live in the local NYC region and desire white glove delivery, please contact us at 646-781-9377 or email us at [email protected] to discuss your needs. Whether its being delivered to you or you are purchasing a gift, our intention is to make your Astro West shopping experience as smooth as possible.

We have always been committed to ensuring your items are handled with care and delivered in a timely manner.

Policy Updates: We may update this policy as needed to reflect changes in carriers, rates, or operational requirements. The most current version will always be available on our website.